Frequently Asked Questions

Answers to the most common questions about our services, processes, and tools.

What types of Zendesk services do you offer?

We provide complete Zendesk Guide and Support customization, app development, integration with APIs, chatbot setup, analytics dashboards, and performance audits.

Can you work with my internal dev team?

Absolutely. We collaborate with in-house teams as external specialists or dedicated squads. We're used to working in Slack, Jira, and GitHub environments.

How do you price your projects?

We offer fixed-price packages for standard deliverables and custom pricing for complex integrations or enterprise work. Free discovery calls help scope the right fit.

What’s your typical project timeline?

Most MVPs or integrations take 2–4 weeks. Larger platforms or automation systems can run 4–10 weeks depending on complexity.

Are your solutions GDPR-compliant?

Yes. We ensure compliance with GDPR, data minimization, consent protocols, and secure architecture for any customer data handling.

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