ADOMMO Blog

Insights, how-tos, and stories from the frontlines of CX, Zendesk, and AI development.

We believe in sharing what we know. Whether you’re a support leader, CTO, or startup founder, you’ll find actionable strategies, tutorials, and industry insights right here.

Zendesk API tips

How We Reduced Zendesk API Costs by 60%

A detailed look at our approach to optimizing third-party integrations through smart ETL design.

Category: API Optimization

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AI chatbot UX

Designing Chatbots That Don't Frustrate Users

Discover our top UI/UX principles for building helpful, human-like AI bots that boost CSAT.

Category: AI & UX

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Custom support tools

When to Build vs. Buy CX Software

A breakdown of when off-the-shelf tools fail—and how a custom solution can drive ROI.

Category: Software Strategy

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